Service Agreement

Last Updated: July 2026

This Service Agreement outlines the terms under which Imara Deep Clean provides cleaning services.

Scope of Services

Services will be performed based on the agreed quotation, package, or service request.

Any additional work requested outside the agreed scope may incur additional charges.

Client Responsibilities

Clients agree to:

• Provide accurate information regarding the property
• Ensure safe access to the premises
• Secure valuables and sensitive items prior to service
• Notify us of any special cleaning requirements

Service Limitations

While we strive for excellent results, we cannot guarantee:

• Complete removal of all stains
• Restoration of damaged surfaces
• Removal of pre-existing mould, odours, or wear

Results may vary depending on the condition of the property and materials involved.

Access & Delays

Clients must ensure access to the property at the scheduled service time.

Delays caused by restricted access may result in shortened service times or additional charges.

Liability

Imara Deep Clean shall not be liable for pre-existing damage, normal wear and tear, or issues arising from undisclosed property conditions.

Payment

Payment terms will be communicated prior to service commencement and must be complied with in accordance with the agreed quotation or invoice.

Acceptance

By booking a service, clients acknowledge and agree to the terms outlined in this Service Agreement.