Shipping & Delivery Policy

Last Updated: July 2026

This Shipping & Delivery Policy applies to purchases made through Boujee Bakes.

Order Processing

All products are prepared fresh and may require advance notice. Processing times may vary depending on product availability, order volume, and customisation requirements.

Customers will be informed of estimated collection or delivery dates at the time of ordering.

Delivery Areas

Delivery is available within selected service areas. Delivery availability and fees may vary depending on location.

If your location falls outside our delivery zone, collection arrangements may be offered where possible.

Delivery Times

While we strive to deliver orders within the agreed timeframe, delivery times are estimates only and may be affected by:

• Traffic conditions
• Weather conditions
• Load shedding
• Vehicle breakdowns
• Other unforeseen circumstances

Customer Responsibilities

Customers are responsible for:

• Providing accurate delivery information
• Ensuring someone is available to receive the order
• Inspecting the order upon delivery

We cannot be held responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

Collection Orders

Customers collecting orders are responsible for transporting products safely after collection.

Once an order has been collected, responsibility for the product transfers to the customer.

Contact

For delivery-related questions, please contact us through the Contact page.